Terms and Conditions of Use

Last Updated: 27-11-25

Please read these Terms and Conditions ("Terms") carefully before using the website of Dr. Hanmerroa ("we," "us," "our") located at www.DrHanmerroa.com (the "Site").

By accessing or using our Site, including scheduling appointments, making payments, or using telemedicine services, you agree to be bound by these Terms. If you do not agree to all of these Terms, you are prohibited from using the Site and its services.

1. No Medical Advice; Limited Telemedicine Services

The general content on this Site is for informational purposes only and is not a substitute for professional medical advice.

Telemedicine Consultations: We offer digital consultations (e.g., via Zoom) to provide a preliminary discussion of your goals, educate you on potential procedures, and determine if you are a potential candidate for our services. A digital consultation is a medical service but does not establish a definitive treatment plan or a full doctor-patient relationship for surgery.

In-Person Consultation Required: A final diagnosis, treatment plan, and consent for any surgical procedure can only be established after a mandatory, in-person physical examination and consultation at our practice. The telemedicine service is a preliminary step, not a replacement for this essential in-person visit.

2. Intellectual Property

All Content on this Site is the property of Dr. Hanmerroa or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute it without our express written permission.

3. Fees and Payments

Payment for Services: You may use the Site to pay for telemedicine consultations, in-person appointments, and surgical or non-surgical procedures.

Fees: All fees for services and any applicable cancellation fees are listed on the Site or will be communicated to you prior to booking. We reserve the right to change our fees at any time.

Payment Processor: We use a third-party payment processor to handle your payment. You agree to provide current, complete, and accurate purchase and account information for all transactions. You agree to promptly update your account and other information to ensure transactions can be completed securely.

Refunds: Due to the custom nature of our consultations and the scheduling commitments involved, payments for consultations and appointments are subject to our Cancellation and Refund Policy, which will be presented to you at the time of booking. All sales of services are final unless otherwise stated by law.

4. User Accounts and Responsibilities

To use certain features like scheduling or payments, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5. Before-and-After Photos

Before-and-after photographs are for illustrative purposes only. Individual results are not guaranteed and will vary. They do not constitute a promise or guarantee of any specific outcome.

6. Limitation of Liability

To the fullest extent permitted by law, Dr. Hanmerroa shall not be liable for any damages arising from your use of the Site, the Content, or our telemedicine services, including but not limited to:

Any misinterpretation of informational content.

Technical failures, interruptions, or security breaches of the digital consultation platform.

Decisions made or actions taken based on the preliminary information from a telemedicine consultation.

7. Privacy and Security

We are committed to protecting your health information. Our use of your personal and medical information is governed by our Privacy Policy and HIPAA Authorization Form. While we use secure, encrypted platforms for telemedicine, no digital transmission is 100% secure, and you acknowledge this inherent risk.

8. External Links

This Site may contain links to third-party websites, such as payment processors. We are not responsible for the content or practices of these external sites.

9. Governing Law

These Terms shall be governed by the laws of the Dominican Republic.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "27-11-25" date.